Composition audio software update?

nry · Post by **nry** » Sun Nov 09, 2014 2:52 pm

Hi all,

The composition media in my 2014 BlueGT is a little unstable, it often reboots when you first start the car and it also forgets the 'turn off screen after x seconds' option between ignition starts.

Does anyone know if there have been any updates from VW? I asked my dealer and their response was to book it in and they'll check, but if there is no update then it's a pointless trip

Thanks!

CrypticG · Post by **CrypticG** » Sun Nov 09, 2014 5:28 pm

Hi nry,

Mine is the same. I have had my SEL in the dealership this week getting a few niggles sorted out. However, in regards to the Composition Media - I have spoken to VWUK whilst at my dealer and I was told that, Volkswagen are aware of the issue and are currently in the process of working on a fix and firmware update. They said please bare with us and they will get it rectified as soon as they have fixed the coding bugs.

So I guess it's a waiting game for us.

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nry · Post by **nry** » Wed Nov 12, 2014 4:22 pm

Good stuff, mine was pretty stable until recently, it reboots almost every time I start the engine now.

nry · Post by **nry** » Sun Jul 19, 2015 3:54 pm

I had the software update done on the radio at the recent service...whilst it seems a little better it still won't retain the 'Turn off screen' setting and often the front speakers don't sound until 4-5 seconds after the rears when you first start the car. Occasionally it still does a full boot on ignition instead of picking up from where it was before...

Has anyone else seen their issues resolved or is my radio common with these problems?

Dink · Post by **Dink** » Sun Jul 19, 2015 5:11 pm

There sounds like I'm having a few similar problems as you.

I get power on pop from one speaker most times It comes on ( the speaker that pops changes every time)

I also noticed that sometimes the rear speakers operate then the front seem to fade up.

I'm going to phone tomorrow and get it booked in.

nry · Post by **nry** » Mon Jul 20, 2015 9:01 am

Yeah, looks to be exactly the same, I get the same pop sometimes as well.

CrypticG · Post by **CrypticG** » Mon Jul 20, 2015 10:51 am

Mine is the same mate. The rear play and then the front will come in around 5-10s later

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nry · Post by **nry** » Mon Jul 20, 2015 11:30 am

Fairy nuff, this wasn't how it was before the update...so whilst it is more stable than before, it still isn't as good as it should be.

Dink · Post by **Dink** » Mon Jul 27, 2015 6:36 pm

took my car to vw today and they did a software update.

now on software version 0138 (was 0137) but not cured the start up pop problem.

what version is everyone else on?

nry · Post by **nry** » Mon Jul 27, 2015 6:38 pm

Does it now remember the 'Screen off after 10 seconds' thing? How do we check the version?

Dink · Post by **Dink** » Mon Jul 27, 2015 6:41 pm

not sure as i leave the screen on

menu button then down to system information (should give device number,hardware version,software version and then some codec info)

nry · Post by **nry** » Mon Jul 27, 2015 6:42 pm

I'll check, mine was only in a couple of months ago.

JohnPolo · Post by **JohnPolo** » Tue Jul 28, 2015 5:42 am

Everything Dink highlighted was happening to my media system too. The dealer did a software update about a month ago and it seems to have fixed it.

Dink · Post by **Dink** » Tue Jul 28, 2015 8:21 pm

it seems mine still has problems.

i think the speaker pop and speaker fade is related

i think if it pops the stereo seems to think there is a fault and cuts that set of speakers (front or rear) then fades up once it realises there isn't a problem.

i think VCDS might help out here

Dink · Post by **Dink** » Mon Sep 14, 2015 1:45 pm

i've booked mine in to the dealer again fingers crossed they replace the unit as i think there is a design problem with it

be nice if they could stick an android auto compatible unit in there lol

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