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Thanks Oli3000
Car been back to dealer today.
Picked car up this evening and everything is now working as it should be.
I was told that they reset something and set the App-Connect up again.
Anyway, all is well.
Thanks for your help and have a good Christmas.

Hi Oli3000
Thanks for the quick reply and for confirming all my theories.
What model/year is your polo? Do you have the same model number MIB?
As far as the Bluetooth settings are concerned they appear to have disappeared! Nothing in the settings area at all for Bluetooth anymore.
Thanks again

Hi all

Just taken delivery of our new MY16 Polo 1.2 TSI Match.
Super car, but one thing is bugging me about the App Connect & Bluetooth.
The car was a factory order and amongst other things we ordered Car-Net App Connect.
The Bluetooth connection did work when we picked the car up and successfully ...