UK-POLOS.NET - THE VW Polo Forum

POLO HANDBRAKE UPDATE:
Got car back from garage today and replacing handbrake cables has sorted the stiff/notchy handbrake action - they said if anyone else is suffering a very stiff handbrake they should book it in and ask for new cables to be replaced under warranty - the contrast is astounding ...

I have had a long discussion with VW Customer Services re this recall.

I asked what form of recompense, or temporary car replacement, they were offering while fix was being developed. They said they were not able to discuss /offer anything at this time as their focus was ensuring drivers were ...

Had car booked in today to get new handbrake cable and when fitting they found a fault with new one!! They now report that demand for cables is large and no more available in UK and are having to order from Germany - suggests that this very stiff & notchy handbrake issue could be widespread. They ...

Just had call from Garage and they say that despite fact you need massive muscles to pull the handbrake they claim nothing wrong with handbrake and seem uninterested - I am raising a formal complaint about this as we should not be in position where my wife and daughter are struggling to engage the ...

Hi - I got a new Polo a couple of months ago (65ps) and have suffered with handbrake as well from day 1. Current mileage is ca. 1000 miles.
The new Handbrake is so so stiff I can't be sure if it is on or not. it feels like a design fault and nothing like last Polos I have had. I know of at least two ...