UK-POLOS.NET - THE VW Polo Forum

Collected car yesterday morning. Absolutely chuffed with it and definitely feels a bit more premium than my previous Polo GTI+ model - the drive feels a bit smoother too! We Connect connected first time at dealership, although the app was dropping out when the engine was off (think this has settled ...

You guys aren’t giving me much confidence! Fingers crossed the car will be absolutely fine.

Spoke to dealer last night and he has provisionally booked me in for Monday handover given the car has arrived etc (he’s got Sat/Sun off and said logistically wouldn’t be able to get it done before weekend)

I requested them not to touch my car and my dealer said that it was the first request in 40 years! Still think they are going to peel the wraps off etc - thats included in the PDI. But I am getting mine professionally detailed/ceramic coated straight from dealership. Hoping to get mine ASAP as curr...

I requested them not to touch my car and my dealer said that it was the first request in 40 years! Still think they are going to peel the wraps off etc - thats included in the PDI. But I am getting mine professionally detailed/ceramic coated straight from dealership. Hoping to get mine ASAP as curre...

Well I can now bow out of this thread as I picked mine up last night. All works fine and looks good, will post some pics once it’s had the works tomorrow. The only complaint now is the dealership put it in the wrong service interval and I forgot to check before I left. Easily remedied next year. Ho...

Well I can now bow out of this thread as I picked mine up last night. All works fine and looks good, will post some pics once it’s had the works tomorrow. The only complaint now is the dealership put it in the wrong service interval and I forgot to check before I left. Easily remedied next year. Ho...

Had the call from the dealer, my car arrives tomorrow and they will immediately PDI it, hoover the inside and check the car connects to their servers. If so, I pick it up Tuesday evening and give it the full works Thursday. Very nice! Had an email from dealer this morning to say its arrived in UK. ...

Sounds like your dealer has good communication customer service! I haven’t had any updates unless I ask. I ordered mine 26th August. When do you think it’ll most likely arrive as it looks like you ordered yours from beginning of July. Based on my timelines when ordering- I would expect you to colle...

Have been emailed this morning saying that my car is at ‘vehicle shipped’ meaning that its on the high sea between Emden and UK. So seems to be a bit of a delay compared to you guys… He said he is getting latest expectations from VW tomorrow whatever that means Although he expects collection will st...

Still heard nothing back from my VW dealer since emailing them last Wednesday. Might give them a ring Friday if not heard anything by then. Assume its just sat at UK port awaiting transportation/documents but would have been nice for an update (haven’t heard anything since landing in Emden). Ordered...

Been a week since Glovis Stella arrived at Emden. Not had any news since its arrival to Emden.
Emailed my VW dealer yesterday to see if he had any news/updates on my cars journey to UK… nothing back yet.

You guys heard anymore about your GTIs journey from your VW dealers?

From my experience of ordering VWs, you can guarantee the car will be sat in the UK port at least a week. I’ve never (touchwood) had a car sit at emden for very long. My car is probably sat in storage in the UK awaiting transport to the dealership then. Although would have expected my VW dealer to ...

VW dealer emailed last week (when it arrived at Emden) to say that they expect car at the dealership around 25th Nov- so collection will be towards end of the month. But surely if others in this forum believe their car is already on its way to UK or in the UK, collection should be before end of mon...

VW dealer emailed last week (when it arrived at Emden) to say that they expect car at the dealership around 25th Nov- so collection will be towards end of the month. But surely if others in this forum believe their car is already on its way to UK or in the UK, collection should be before end of mont...

The dealer called to give an update, but he would not give a date yet, as he has seen it all before and wants to make sure it is on its way, mine is going to sheerness. He did say hopefully a couple of weeks roughly but would call with a definite date. Once it gets to them it only needs a couple of...