Posted: Sat Mar 25, 2006 6:01 pm
I got the GTI splitter fitted, looks very nice 
As for the refund of the old splitter...
I was about to drive to their house, so I rang them first.
I said I was about to come and return the item, and the man went on about how he had taken his 1999 Polo to a garage to have it fitted, and they said it's not for the car. He said that they said it is for the next model up (which would be 00-01) and he said he is 100% sure about this.
I told him that the model number confirms that the item is for the model before mine (1999 and previous).
He went on to say the same thing he just said about the garage and repeated himself continously going over the same point (a sign that he's trying to persuade me that it is for my car, obviously because he doesn't want to refund the money). Within his long speech, he said if he had a written confirmation that the item was not for my model, then he would refund the money.
So after his speech, I asked him if I get VW to tell him that it isn't for my car, will he refund the money. He took a 5 second silence. Then he started saying that he has a friend who has an X reg Polo, and that he tested the item on that car, and that it fitted perfectly (blatantly a lie!). I asked him 2 more times, and he wouldn't give a yes or no answer, and kept trying to defend his case (e.g. "well the garage said...").
Clearly he does not want to give a refund, so I guess my only option is to give a negative feedback and report him to eBay, then try and sell the item to get my money back.
As for the refund of the old splitter...
I was about to drive to their house, so I rang them first.
I said I was about to come and return the item, and the man went on about how he had taken his 1999 Polo to a garage to have it fitted, and they said it's not for the car. He said that they said it is for the next model up (which would be 00-01) and he said he is 100% sure about this.
I told him that the model number confirms that the item is for the model before mine (1999 and previous).
He went on to say the same thing he just said about the garage and repeated himself continously going over the same point (a sign that he's trying to persuade me that it is for my car, obviously because he doesn't want to refund the money). Within his long speech, he said if he had a written confirmation that the item was not for my model, then he would refund the money.
So after his speech, I asked him if I get VW to tell him that it isn't for my car, will he refund the money. He took a 5 second silence. Then he started saying that he has a friend who has an X reg Polo, and that he tested the item on that car, and that it fitted perfectly (blatantly a lie!). I asked him 2 more times, and he wouldn't give a yes or no answer, and kept trying to defend his case (e.g. "well the garage said...").
Clearly he does not want to give a refund, so I guess my only option is to give a negative feedback and report him to eBay, then try and sell the item to get my money back.