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Posted: Fri Feb 29, 2008 11:47 am
by tegwin
They will try and fob you off with the easiest option...dont accept what ever they offer unless YOU are happy with it... Negotiate if you arnt happy...

I would expect nothing less than a full rebuild, free of charge...I might expect to pay for a few bits and pieces, but I would argue that as well...

If you are unhappy with the service they have provided and dont think they are responsible enough to do a proper job this time, then say so! Suggest that you get the gearbox built by someone who is competant, and that you will send them the bill...

Posted: Fri Feb 29, 2008 2:32 pm
by Tim_GTi
tegwin wrote: If you are unhappy with the service they have provided and dont think they are responsible enough to do a proper job this time, then say so! Suggest that you get the gearbox built by someone who is competant, and that you will send them the bill...
I'd consider that also, I wouldnt want someone re-buidling my box if they'd naffed it up 4 times before...