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Posted: Mon Jun 30, 2008 6:22 pm
by DanOliver
Ok well I will try taking it back to the garage again as the light just won't go off now and if not ring the AA cos somethings not right.
Fuel is a bit on the expensive side at the moment anyways, so I will stick with regular unleaded for now
Posted: Wed Jul 02, 2008 7:52 pm
by Tim_GTi
If you took out a warranty on it, drive it straight back there!!
Posted: Fri Jul 04, 2008 7:18 pm
by young dubber
exactly what tims says dude!! you hve warrenty use it! i had exact same problem. now they could of been feeding me s**t but when i took mine back to this non dealer garage and they told me that a sensor had gone to do with the exhaust and it cost £120 quid. now sensors aint cheap so use your warrenty!
Posted: Sat Jul 05, 2008 3:44 pm
by xcore
mine has this, had it read from the garage i got it from, said it was the EGR valve. Hopefully getting mine done under warrenty.
Posted: Tue Jul 08, 2008 5:01 pm
by DanOliver
I just purchased a VAG-COM cable and went out and plugged it into my polo and found 2 faults when I did a check on the "01 - Engine"
They are as follows;
17811 - EGR System: Regulation Divergence
P1403 - 35-00 - -
16785 - EGR System: Insufficient Flow
P0401 - 35-00 - -
Anyone know what these mean? I am going to phone up the garage again and I just want to know what they are before I do
Posted: Tue Jul 08, 2008 5:28 pm
by xcore
think its the same as what i got dude...
Posted: Tue Jul 08, 2008 5:34 pm
by DanOliver
Spoken to alexperkins, and he has informed me that its the "exhaust gas recirculation"
Damn garage...
*Prepares angry voice* lol
Posted: Tue Jul 08, 2008 9:09 pm
by xcore
yea thats whats gone on mine, cant get a new one untill the 25th!
Posted: Tue Jul 08, 2008 10:13 pm
by DanOliver
I have just read through some of the warranty paperwork that I got when I purchased my car. It's through a company called "Car Protect"
Ringing them tomorrow, one of their garages will diagnose the problem and then have the repair sorted
Why is yours not going to be done until the 25th?
Posted: Wed Jul 09, 2008 12:26 am
by xcore
VW cant get the part untill then ffs lol
good luck with the warrenty company
Posted: Wed Jul 09, 2008 4:48 pm
by DanOliver
Just phoned them, they are F***ing useless.
They basically said that because the fault has been occurring since I got the car, it may be a prominent fault with the car since before I bought it which means I could be liable for any costs as it doesn't sound like it started after I purchased it which is what my warranty covers
They advised me to phone the garage I purchased it from, and strangely after basically shouting at him down the phone he asked me when I could bring it in for a look. So Tuesday, 7.00AM next week I am dropping it off before work and so help him if he tells me there is nothing wrong with it. I have evidence this time
I don't know if this has ever been started, but could we possibly start a garage reviews section so we can 'name and shame' the garages providing poor service. I really don't want someone to have the same problems as me by going to this garage.