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UCyborg wrote: Sun May 21, 2023 2:26 pm Issue resolved! No dealership visit, no software updates, no replacement of infotainment unit, but it actually took using VCDS software to alter specific adaptation setting on the infotainment control module.

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Address 5F,3G1 035 820 A,channel ENG278389-Market_and_brand_specific_preInstSet_of_webapps,adapted from,preinstallation_set_0 ,to,preinstallation_set_1 ,Saturday,20,May,2023,11:17:09:49452

After making the above adaptation change and rebooting the unit by holding the power button for cca. 10 seconds, both options to become primary user and open privacy and services settings have become functional.