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Are seats covered under warranty??? pics added
Posted: Mon Jun 02, 2008 11:38 pm
by M@Turner
Reason i ask is today as i hoovered the interior out ( damn girlfriends with long blonde hair

) i noticed some stitching has come undone on the drivers seat!!! his means the seat has lost some of its shape!
Will take some pics tomoz and post up!
Anyone had the same problem or know if VW will sort it under warranty???
Pics to show what is wrong!!!

Posted: Mon Jun 02, 2008 11:50 pm
by charlievwp
girlfriend
s ??
Found this on the vw warranty info web page....looks like they'll only honour it below 6,250 mileage or 6 months

Does that help you?
"Items where the lifetime of the component is or can be influenced by driving style and external factors will only be considered under the terms of the warranty for a period of six months or 6,250 miles (whichever is soonest).Beyond that limit, the defects must be classified as wear and tear and will not be covered by the Volkswagen warranty.
Components subject to wear and tear include, but are not limited to:
Brake linings and disc pads
Clutch release bearings
Clutch pressure plates and centre plates
Tyres
Wiper blades (wiper rubbers have no warranty owing to their conditions of use)
Seat and backrest covers
Floor coverings
Spark plugs
Batteries for key fobs and alarms
Light bulbs
Shock Absorbers"
Posted: Mon Jun 02, 2008 11:57 pm
by M@Turner
By
girlfriends i was speaking on behalf of all men who have the same problem!!! I know my girlfriend is not the only girl with long blonde hair!!!
Cheers for that info though Charlie. Looks like i'm outta luck though as car is 16months old and covered 9860 miles!! Pretty poor in my opinion really, seen as my old Polo had covered 60k and was 7 years old with no issues!
Whats the chances of me getting it sorted if i kick up a fuss!???
Maybe i'll have to look into interior trimmers to re - stitch it!
Posted: Tue Jun 03, 2008 12:07 am
by kc
sack that matt!
take the bloody thing back!! lol
flyfs6 from here lost his stuffing from his seat and he got it all sorted out
my frigging leather is peeling away from my centre armrest too, time for a warranty claim methinks lol
Posted: Tue Jun 03, 2008 8:36 am
by KennyPOLO_Gti
A would be taking it back and kickin up a fuss. Am sure they wont just tell u to p*** off as the car is only 16months old!
Posted: Tue Jun 03, 2008 9:49 am
by Harnz
yh take it back my bro had to do th same with a faulty rear bench in my polo gti and my ones an 06 plate that was done fairly recently and my cars done nearly 20,000 so take it back as seats are meant to atleast have 3years out of them regarless of milage.
Posted: Tue Jun 03, 2008 3:36 pm
by whitegtipolo
Took my seat back as the frame was goosed and they replaced it, but had to take it back as they refit the cover incorrectly

Looks like someones button off jeans etc has caught the thread and cut it, causing it to pull through!!

Posted: Tue Jun 03, 2008 7:11 pm
by Harnz
stil worth going and having a go at a new seat from VW
Posted: Tue Jun 03, 2008 11:20 pm
by whitegtipolo
Kenny Polo Your signature pic is a bit on the large side!!
Posted: Wed Jun 04, 2008 10:09 am
by M@Turner
whitegtipolo wrote:Looks like someones button off jeans etc has caught the thread and cut it, causing it to pull through!!

Well all the jeans i where when driving this Polo are the same as the ones i wore when driving my old Polo which had no problems!!!
Gonna take it down this afternoon and see what they say. Might have to take it to a few local dealers and see if any accept its a warranty claim.
Posted: Sat Jun 07, 2008 11:32 pm
by M@Turner
Update:
Luckily my brothers girlfriends best mate works on the service department at my local dealer so dealt with her! She has ordered me a new seat bottom and its a warranty claim!

Unfortunately though, its on factory back order so gotta wait between 2 weeks and 2 months for it to arrive!
Posted: Sun Jun 08, 2008 1:07 am
by whitegtipolo
good result

Posted: Mon Jun 09, 2008 9:28 pm
by Harnz
new it could get done under warrenty. wel done

Posted: Fri Jun 20, 2008 9:33 pm
by M@Turner
Well my new seat cover was fitted on Wednesday and whilst they were at it, they did the recall gearbox oil, and fitted me a GTi sill protector on the passenger side!!! (didn't have one when i bought it from the Derby dealership!!

)
Got to have a quick sit in her brand new Golf GT tdi.

Very nice, gotta love the steering wheel, leather and auto xenon lights but a tad big for me at the moment!
