UK-POLOS.NET - THE VW Polo Forum

I hate dealers , i hate dealers!! Found my radiator leaking thats why the coolant went down! So booked it in, they fit a radiator (or should i say slapped it in) !! The electric waterpump was hanging off not mounted, the coolant was low, the light wouldnt stop flashing even when i topped it up, countless times , and now a funny noise from tbelt area WTF thought they meant to give good service!And they wonder why i service my own car !! Then recovery from vw sent a truck that couldnt take lowered cars even though i told em it was V-low then that truck came LOL!!! My courtesy car is a meriva Arrrrgggggghhhh!!!

That sucks Chris. Although that truck does look like it should be fine with lowered cars. What was wrong with it?

your cars lowered yet theyre still taking it in...
hasnt that voided your warranty? god your not paying them are you

if so then f**k that for a giggle heads need to be roled with that kind of service, even if its under warranty that kind of s**t shouldnt happen. they must have let the work experience boy fit it or something!!

its ok as the suspension not connected to that system if you get me, brakes wheel bearings ball joints etc are not covered due to the coilovers! Get this they rang me this afternoon, saying"its ready all sorted" got there and they had cable tied the electric waterpump to the radiator cowling i just laughed and said are you taking the p1ss !!! I was fuming, they said new mounts were needed as the tech cut em so he could cable tie em on!!! I thought are these people for real!!! Gave me a free car on loan and the tyre was flat!!!! Then swapped for another only to find it was empty no fuel!!! This dealer network takes the p1ss and i was even in my AA uniform probably more skilled than all them in the garage put together!!
Rang VW cutomer care and have out in a full complaint, if this is how it is everytime i go in 4 warranty ill be changing to another make!

bad news man!

take it to another vw garage!!

this is the other VW garage tried my local one when i needed a new seat and that went back twice as the wires were hanging off and seat wouldnt move my next VW is miles away!

Chris - thats so upsetting and annoying... you must be tearing your hair out.... grrrrr

I have had customers go to VW Dealers when the engine light comes on only to be told that it is the remap to blame !!!

They cant be arsed/haven't got the little bit of skill required to find the little problem..

So I tell customer most likely problem so they can tell VW.... eventually they find the split or leaking hose or whatever...

I've done a few Mk4 Golf GTIs recently that required hardware fixes before the remap, one customer last week had been to two local garages ( not VW this time) to fix an intermittent running problem... one garage said car is perfect no problems... other just scratched their head not sure if it was right or not.... so I tell the customer just drive up the 80 miles and we fix then remap... Customer in my car park for 5 minutes and I show him the big hole in a breather pipe... and show him that his DV is completely shot... within a couple of hours we had been to VW for the breather, fitted it, fitted Forge fmcl007p, and also identified and fixed a throttle body problem... oh and also remapped the now working car.

The last time I went to a Dealer was to take my Audi A4 2.5tdi Cabriolet for a service whilst under warranty... the bill was like £360 quid... for a service which took a couple of hours that was the last time....

J

Dealers have been good with me up here! Suppose its just ur luck if u stay near a bunch of arsehole dealers or not? Ave had a full turbo kit fitted 6 months ago with out and questions like why is ur polo so much faster than standard

so do people reckon i could go in their with my dump valve air filter and potenitally in the future remap and not have to worry about them refusing to fix my gearbox? as it still crunches between first and second!!

When ma turbo went in for replacing I just fitted standard air filter and removed PD160 intake for standard as that all that was different engine wise.

mines back in the garage again, airflow meter gone and esp speed sensor gone aswell, quality motor!!!

your having some bad luck m8 sounds like a friday afternoon motor!

its crap at the mo, always worried something gunna go got it back friday now its in again well annoyed!!

yeah i bet, there pretty rock solid usally!

dunno what it is ever since it been in its kept going wrong well it will be a new car soon lol