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Less than 1000 miles on the clock and....
Posted: Tue Apr 01, 2014 10:27 am
by Arran
The responsible party didn't leave any details.
I have been quoted £300 from a reputable insurance approved bodyshop or £550 for a VW approved repairer.
I'm concerned about any paint warranty that I have including the corrosion warranty.
Any advise appreciated.
Thanks
Arran
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Re: Less than 1000 miles on the clock and....
Posted: Tue Apr 01, 2014 1:57 pm
by Dub_Dan
In my own opinion mate id personally go with a VW approved bodyshop, insurance work is absolute sh1t in my opinion.
Re: Less than 1000 miles on the clock and....
Posted: Tue Apr 01, 2014 3:09 pm
by alexperkins
It *must* be a VW bodyshop for the paintwork corrosion warranty to remain valid.
Re: Less than 1000 miles on the clock and....
Posted: Tue Apr 01, 2014 3:29 pm
by JayW
That is really bad!! Was there any CCTV near by that you could use to pursue it??
Posted: Tue Apr 01, 2014 7:18 pm
by Little Jonny
Oh damn that's awful. Hopefully it's on cctv somewhere.
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Less than 1000 miles on the clock and....
Posted: Tue Apr 01, 2014 10:22 pm
by Arran
Worth claiming on my 'free' insurance then? Will lose 2 years no claims and put me down to 7 years but will cost me £250 excess.
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Re: Less than 1000 miles on the clock and....
Posted: Tue Apr 01, 2014 10:23 pm
by alexperkins
I would just pay the £550 if you can as it's not too bad in the scheme of things b
Any claim will affect you for five years - it's really not worth it.
Less than 1000 miles on the clock and....
Posted: Tue Apr 01, 2014 10:39 pm
by Arran
But it must go through a VW approved repairer? Will they even notice?
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Re: Less than 1000 miles on the clock and....
Posted: Tue Apr 01, 2014 10:41 pm
by alexperkins
Correct
If you end up with rust, vw will use a paint depth gauge and they will instantly know it's been resprayed. If it's not done by a vw approved workshop they'll refuse to repair it under warranty.
Less than 1000 miles on the clock and....
Posted: Wed Apr 02, 2014 9:11 am
by Arran
What I thought was a approved VW repairer is in fact not. I have obtained a quote for a authorised VW repairer and it's near on £800!!! I don't think I have any real option now but to make a claim.
I'm gutted that my brand new car has been damaged and the responsible party was not honest enough to own up!
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Re: Less than 1000 miles on the clock and....
Posted: Wed Apr 02, 2014 9:29 am
by alexperkins
Arran - register for this (its free) then deal with the claim through them. Its VWs insurance outlet as such
It ensures you get a VW repairer with genuine parts
https://www.insurewithvolkswagen.co.uk/ ... Ensurance/
Less than 1000 miles on the clock and....
Posted: Wed Apr 02, 2014 9:38 am
by Arran
Thanks Alex.
I also found this link, presume it's accurate:
http://www.vwgroup-paintandbody.co.uk/
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Re: Less than 1000 miles on the clock and....
Posted: Wed Apr 02, 2014 9:41 am
by alexperkins
That would be the people that you'd be put in touch with for the repair
I would go through the endurance route then let them suggest where to go next.
Less than 1000 miles on the clock and....
Posted: Wed Apr 02, 2014 5:10 pm
by Arran
Awaiting one final quote for the repair if not reasonable I will inform my insurance and claim. Just want it sorted ASAP now.
Couldn't of happened at a worst time, I complete on my first property on Tuesday and bank account is nearly empty!
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Less than 1000 miles on the clock and....
Posted: Thu Apr 03, 2014 3:28 pm
by Arran
Quote obtained for £600 including VAT from a authorised VW repairer.
Do I claim and pay £250 excess or pay the £600? Is a claim really going to impact my premium by an extra £350 over the following years?
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