UK-POLOS.NET - THE VW Polo Forum

We own a 2015 VW Polo 1.4 Tdi Bluemotion.
Just over 25,000 on the clock and Two Waterpumps.
Fist replaced under warranty at 12.5 k
The second out of warranty at 12k
VW made a contribution to the second one but the bigger question is why are these failing?
VW should put there hands up and admit a problem with these cars /waterpumps
Either find the problem/admit the problem and just pay for the waterpumps to be replaced.
We all know a real waterpump is good for upwards of 60,000 miles.
VW answer was if I haf an issue I shouldn't have paid gor the repair.
Anyone know of anybody who is able to leave there only car at the garage while having a dispute?

Next car....
NOT A VW.....
Thats for sure.

VW Group is currently not operating at least in UK as an honest trader, they will try to avoid picking up the tab for any of their design failures - and this one is certainly one of VW Group's known design mess ups, you are correct about not buying another, who would in your position, tell your friends and get them to tell all their friends, it is all we can do to make VW Group feel a bit of this pain, maybe avoid buying anything else made in Germany as they are not a very honourable trading nation.

Edit:- I believe the root cause of these pump problems is that VW Group thought that as a real engine designer, they would fit a pump that has a variable delivery system, ie a sliding sleeve - well they proved that they can't get that system for work for long, you need to involve the press, the usual Watchdog prog, they must have a few VW Group stories on the boil, and to talk to your local trading standards office to see if they think that a know design problem should be your problem, fit or not fit for use is what you need to find out.

Another Edit:- SEAT and Skoda also use this engine, and maybe even Audi, so lots of small cars are failing here in UK and elsewhere in their sales markets.