My accident was a 6 month battle, which even after I had been promised the cost of repairing my car was difficult. I had to fight for my money, and I was insured fully comp.
"We're waiting for the other insurers to pay us so we can pay you"
Oh great, so my car is outside with the accident damage rusting away and you, the multi-million pound company can't afford to pay up £500 to a poor student to repair his daily driver while you wait for another multi-million pound company to give you the cash.
FFS not good enough really is it!
I had a non fault accident, regardless of blame however I was entitled to the full amount as I had a fully comp policy with them.
Having spent 6 months speaking to brainless automatons and dealing with a dodgy solicitor that they supplied me with, being bounced around on their switchboard and only getting anywhere when I demanded to speak to their MD qualifies me to make the following statement.
They are useless.
Not that much of the above rant applies if you're tpft, as they'll just delay the third party getting their money.
