Sorry to be a noob, but I've got the same problem but unfortunately I have no idea where the pollen filter is, any help would be appreciated.
Thanks.
My Polo's filling up like the titanic!
Passenger side scuttle, under the wipers. Open the bonnet and remove the passenger side scuttle plate (black plastic thing) and the rubber strip at the bottom of the scuttle. There are 2 clips to remove (or break) in order to remove the scuttle. Once you've removed it, you will see the pollen filter. Just renew filter, clean out the debris and replace everything. Job's a good 'un!


