VW refused a warrenty claim for my headlight

Craigy · Post by **Craigy** » Wed Mar 14, 2012 11:35 am

So the other day I noticed that my headlight on the drivers side had blotches in it. Not condensation but what looks like mould blotches. Also where the side light bulb goes there were loads of plastic shavings of some sort

The warrenty manager claims that it's not covered even although I ain't touched the dam light since I owned the car as he said its scorch marks from an incorrectly fitted bulb

What's you guys think ?

Plastic shavings

Misty blotches

NotRich · Post by **NotRich** » Wed Mar 14, 2012 12:02 pm

I think you should get on to VW UK.

Craigy · Post by **Craigy** » Wed Mar 14, 2012 12:06 pm

I did. Waiting on them getting back to me

CANDYMAN · Post by **CANDYMAN** » Wed Mar 14, 2012 12:32 pm

The mould is nothing to do with an incorrect fitted bulb. If anything it is moisture that has got into the headlight then dried out, Are your rubber covers fitted correctly at the back of the light? I would try a differant dealer who maybe more forth coming.

red6n2 · Post by **red6n2** » Wed Mar 14, 2012 12:36 pm

Put it in writing and take it higher, the guy is obv just some c**t looking for his bonus !.

The Sheriff · Post by **The Sheriff** » Wed Mar 14, 2012 10:11 pm

red6n2 wrote:Put it in writing and take it higher, the guy is obv just some **** looking for his bonus !.

agreed !

WatchcamGTI · Post by **WatchcamGTI** » Wed Mar 14, 2012 10:45 pm

That is strange .... Anyone else suffered it?
I think you are right to escalate... Not good.

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