Are You Using Oil?

[JCT 1991]

cars just been in and had the breather mod ! have been asked to come in after 1000 miles or when the oil light comes on !

[skipster]

It has now been confirmed by VW that my car is using too much oil after a 600 mile oil consumption test.
It had the updated piston rings, oil breather pipe and software update so I am now waiting to hear from them about where we go from here

New engine mate is the only other course of action. Mine was exactly in the same situation as yours.

[foggy69]

cars just been in and had the breather mod ! have been asked to come in after 1000 miles or when the oil light comes on !

Of all the cars my dealer said they had done, mine was the only one this mod hadn't worked on. I suppose I should have asked how many they had done as the GTI is as rare as rocking horse poo around these parts.

Fingers crossed that it works on yours

It has now been confirmed by VW that my car is using too much oil after a 600 mile oil consumption test.
It had the updated piston rings, oil breather pipe and software update so I am now waiting to hear from them about where we go from here

New engine mate is the only other course of action. Mine was exactly in the same situation as yours.

I don't see anything else they can do at the moment, but I am not sure I want the bunch of muppets at the dealer putting in a new engine.
They have been blitheringly incompetent about everything else they have done on the car.

[skipster]

Yes - I assume your engine is the early CAVE241 spec (MY2011), I had the new rings and breather mod (a year apart) but neither worked.

Touch wood, my new engine seems to be ok, no oil top ups reqd so far, but as you say, I would perhaps try and seek out an alternative dealer if you don't have confidence in your current one.

[tt509]

Well it's back with Vw for its new engine

[JCT 1991]

How long did it take for them to organise the new engine to come ? And how long are they keeping it in for to transplant ?

[tt509]

How long did it take for them to organise the new engine to come ? And how long are they keeping it in for to transplant ?

they only had it for 2 day mate to put the the new engine in and a week from when it went in just so i they had a car for me why mine was in

[skipster]

Mine was in for a week (Mon-Fri), new engine only took less than 2 weeks for it to be delivered to dealer.

[JCT 1991]

Sound reasonably quick ! Well they're starting to admit issues now which is brilliant !

[foggy69]

VW are going back to a cheaper fix if a phone call I have just had from my dealer is to believed.
Another breather pipe and another software update is the latest bulletin they have been advised of.

[skipster]

VW are going back to a cheaper fix if a phone call I have just had from my dealer is to believed.
Another breather pipe and another software update is the latest bulletin they have been advised of.

I don't think this is necessarily true. I think the dealer is referring to the CTHE engine (the latest on the GTI) which has had a revised breather pipe issued. I think the rules are the same as regards the older 'CAVE' spec engine, if it is faulty and burning too much oil, they should replace it. The breather pipe/software mod simply does not appear to work on those engines.

[foggy69]

VW are going back to a cheaper fix if a phone call I have just had from my dealer is to believed.
Another breather pipe and another software update is the latest bulletin they have been advised of.

I don't think this is necessarily true. I think the dealer is referring to the CTHE engine (the latest on the GTI) which has had a revised breather pipe issued. I think the rules are the same as regards the older 'CAVE' spec engine, if it is faulty and burning too much oil, they should replace it. The breather pipe/software mod simply does not appear to work on those engines.

Knowing how useless my dealer is, I wouldn't be surprised.
But after speaking with the dealer service manager, I was told that VW think that another breather pipe needs modification on my CAVE engine, but it sounds like they are not completely confident this will work as they want me to do another oil consumption test after the mod.
It feels like I am the guinea pig for the third time.

I am now waiting to hear from VW about the matter.

[kawabanga]

It feels like I am the guinea pig for the third time.

You are right, in this story what is more incredible is that a brand like VW is using customers like guinea pigs after more than three years since the oil problem has surfaced the first time with Ibiza...
I would expect that from Fiat for example, not from the European #1 car manufacturer...

[Stiggy]

I had a very informative conversation with the Service Manager at my local VW dealer. If you have an oil consumption issue this is what you have to do:

• Tell the garage you have a problem with high oil consumption
  Take the car in while the oil warning light is on
  Ask them to weigh the oil when they fill it up
  They will give you a certain number of miles you have to drive before returning when they empty the oil and re-weigh it
  The current 'fix' is the oil breather pipe and new software
  Repeat from step 1
  If things haven't improved a new engine may be requested

Personally, I can't be bothered with all this as I do less than 5000 miles a year. I'm going to sell/trade the car before the warranty is up and let the next owner sort it out.

Now I need to decided on my next car: Golf VII or Audi A3...

[foggy69]

I spoke to customer services at VW, and got somebody who couldn't have given a monkeys. He refused to give me any information about the technical bulletins on the problems and denied VW were fitting new engines.

I have spoken to the dealer again, who did let slip that engines had been authorised, but the very latest advise is a new pipe and a 60 mile oil consumption test to see if it works.

So I am a VW guinea pig, costing me time and inconvenience, and VW don't give a ****. Roll on the time when I can change my car and I never have to deal with a VAG car ever again