Problem with the brand new Polo Match

[vc-10]

This buzzing... it's not the injectors is it? They can be quite noticeable, especially on low throttle positions. Also, there was talk over on the Skoda forum of there being buzzing from a particular pipe in the 1.2 TSI.

[Willni]

[/quote]
Hey, just a bit an update, which is crucial at this point:

My selling dealer contacted the dealer that has my car and after not spending an hour for the past 5 days they magically "stripped the car" and couldn't find any problem. To which I rebutted that it is not possible as it will take a few days of labour (stated by him). So he's clearly lying. Called finance and VW customer care and was really upset. Explained them everything and although they were shady they called him and he changed his story to "currently stripping the car" and then to "it will take a few days, I will all you back (he never does it though)."

At this point I stated how I would cancel the agreement if no replacement car is given. They said they couldn't identify the problem but can solve the problem (how can they do that). I would probably have to cancel the agreement with them. I paid deposit and 3 months worth of payments. They sad cancellation discharge is £5890 to which I am not paying anything, I told them.

This is so frustrating. VW customer care said it is up to the selling dealer, called them and they said if the they can't find anything by next week they will think what to do. Think? They are lucky at this point I did not already cancel the agreement.

I don't know what else to do, might move to BMW since their 1 series has the same monthly payment as the Polo. Insurance is 200 quid more but for a 1 series it's not even bad..

Any advice?[/quote]

At age 20 driving a one series you'll look like a lesbian , really your choices to change are vag group - skoda fabia, audi a1, polo, golf, up, Seat Ibiza, Leon. or Ford fiesta, Fiat 500, Vauxhall Corsa, Astra. The more refined cars being in the vag-group, I'd just try and get a replacement polo.

[DamnRian]

Hey, just a bit an update, which is crucial at this point:

My selling dealer contacted the dealer that has my car and after not spending an hour for the past 5 days they magically "stripped the car" and couldn't find any problem. To which I rebutted that it is not possible as it will take a few days of labour (stated by him). So he's clearly lying. Called finance and VW customer care and was really upset. Explained them everything and although they were shady they called him and he changed his story to "currently stripping the car" and then to "it will take a few days, I will all you back (he never does it though)."

At this point I stated how I would cancel the agreement if no replacement car is given. They said they couldn't identify the problem but can solve the problem (how can they do that). I would probably have to cancel the agreement with them. I paid deposit and 3 months worth of payments. They sad cancellation discharge is £5890 to which I am not paying anything, I told them.

This is so frustrating. VW customer care said it is up to the selling dealer, called them and they said if the they can't find anything by next week they will think what to do. Think? They are lucky at this point I did not already cancel the agreement.

I don't know what else to do, might move to BMW since their 1 series has the same monthly payment as the Polo. Insurance is 200 quid more but for a 1 series it's not even bad..

Any advice?[/quote]

At age 20 driving a one series you'll look like a lesbian , really your choices to change are vag group - skoda fabia, audi a1, polo, golf, up, Seat Ibiza, Leon. or Ford fiesta, Fiat 500, Vauxhall Corsa, Astra. The more refined cars being in the vag-group, I'd just try and get a replacement polo.[/quote]

What's the problem driving a 1 series if it's affordable? A1 Sportsback is just the same amount of money yet the A1 is normal and 1 series is lesbian/gay? What are all the 19/20 year old Arabs with they C63 and Aventadors? A mix of both

[DamnRian]

This buzzing... it's not the injectors is it? They can be quite noticeable, especially on low throttle positions. Also, there was talk over on the Skoda forum of there being buzzing from a particular pipe in the 1.2 TSI.

That's what the VW technician said. It's the injector making the noise which is (supposedly) normal -- My friend's '16 Polo and the other mate's '66 Golf has no such noise to which they said "it all depends on the car" but the noise is normal.

I left it as it is, will change car anyway and they're willing to take it off me for the exact settlement fee amount anyway

[Willni]

What's the problem driving a 1 series if it's affordable? A1 Sportsback is just the same amount of money yet the A1 is normal and 1 series is lesbian/gay? What are all the 19/20 year old Arabs with they C63 and Aventadors? A mix of both

A1 is for young women like the fiat 500 and Mini , and the 19/20 arabs shouldn't be given that stuff but it is what it is. Plus in those larger named brands like Audi, BMW and Land Rover you always stay away from the entry model poor quality shines through, better off with a cheaper brand but in one of their more flagship models like the Golf and Polo.

[vc-10]

My Fabia with the 1.2 TSI makes a bit of noise at times, which is the injectors. My mum's 1.2 TSI Rapid and her previous 1.4 TSI Superb all made the same sort of noise (the Superb less than the other cars though). My car doesn't have much in the way of sound insulation though. It's only noticeable on very light throttle opening, and with the radio off. It's quite a subtle noise.

[DamnRian]

What's the problem driving a 1 series if it's affordable? A1 Sportsback is just the same amount of money yet the A1 is normal and 1 series is lesbian/gay? What are all the 19/20 year old Arabs with they C63 and Aventadors? A mix of both

A1 is for young women like the fiat 500 and Mini , and the 19/20 arabs shouldn't be given that stuff but it is what it is. Plus in those larger named brands like Audi, BMW and Land Rover you always stay away from the entry model poor quality shines through, better off with a cheaper brand but in one of their more flagship models like the Golf and Polo.

Ahahah A1 always looked like a "woman's ideal car" and they do look good in it. Well, I don't know about not choosing an M Sport 1 Series over a Golf GTD but I will pass the 1S if I had the option to get a Golf R. Cheaper brand luxury car > Expensive brand entry model for me as you said.

[DamnRian]

My Fabia with the 1.2 TSI makes a bit of noise at times, which is the injectors. My mum's 1.2 TSI Rapid and her previous 1.4 TSI Superb all made the same sort of noise (the Superb less than the other cars though). My car doesn't have much in the way of sound insulation though. It's only noticeable on very light throttle opening, and with the radio off. It's quite a subtle noise.

Exactly that. As long as I put the volume of whatever is going on above 10-15% I can't hear anything. However, "quiet" journeys in local roads isn't as quiet as you'd expect but whatever. I was disappointed that a Polo (costing 18k new) would make this crappy noise that I would expect from something like a Dacia or some 1998 VW. Not a 2017 model.

Apparently it's the noise of the car so I had to walk away with a handshake and a forced smile although I am disappointed that this is an issue on a otherwise joy to ride car.

[vc-10]

If it's really bothering you, you might want to take a look at the under bonnet insulation, and compare it to a diesel Polo. You might find that there's more insulation on the diesels, and you might be able to put the diesel insulation in. Just a thought!

It's a *really* minor noise though. It's something that is barely audible, and as I said before it's only on very light throttle applications.

[DamnRian]

If it's really bothering you, you might want to take a look at the under bonnet insulation, and compare it to a diesel Polo. You might find that there's more insulation on the diesels, and you might be able to put the diesel insulation in. Just a thought!

It's a *really* minor noise though. It's something that is barely audible, and as I said before it's only on very light throttle applications.

Couple friends of mine have the diesel version and one has petrol. None of their cars make that noise. That's what bothers me, if it is "normal" as described by them why does it happen on my one or selective car other than a walk through response such as "it's how the cars are built, every car is built differently".

Since it's a DSG, I have (for fun) tried the "manual" change of gears and I have noticed that when the gear is changing from 1->2 then 2->3 up until max gear the noise is constantly there when i shift the stick upwards only and it does not occur when I shift downward to reduce gear.

When I am in standard auto, the noise is there both times when it goes up or down by itself. Maybe I'm being paranoid and thinking it is something to do with the gearbox but I don't think it is.

[vc-10]

Is your friend's car a TSI, or the 1.0 NA engine? Because the 1.0 doesn't have direct injection, and as such it wouldn't have ticking injectors (if, of course, this noise you're describing is the injectors). I've not driven a diesel Polo, so not entirely sure if you can hear the injectors. I know that the old PD TDI engines used to have vocal injectors.

The injectors only fire when the car is putting fuel into the engine. As such, if you speed up and then coast then the injectors won't fire. If you put the car in manual, accelerate a bit gently until the revs are at about 2,500 and take your foot off the accelerator. The car should be making injector noises until you take your foot off, and should only start making noises again when the rpm gets to about 1k.

[DamnRian]

Is your friend's car a TSI, or the 1.0 NA engine? Because the 1.0 doesn't have direct injection, and as such it wouldn't have ticking injectors (if, of course, this noise you're describing is the injectors). I've not driven a diesel Polo, so not entirely sure if you can hear the injectors. I know that the old PD TDI engines used to have vocal injectors.

The injectors only fire when the car is putting fuel into the engine. As such, if you speed up and then coast then the injectors won't fire.

My friend has a 1.2 Petrol Manual and the other friend has a 1.6 TSI DSG and both of them run smoothly.

If you put the car in manual, accelerate a bit gently until the revs are at about 2,500 and take your foot off the accelerator. The car should be making injector noises until you take your foot off, and should only start making noises again when the rpm gets to about 1k

This is what exactly happens. I tried describing them to the VW techs but they seem to either not "hear the noise" or just coast it off saying "these small noises are normal for all Polos" (which is not since I already told him my friends' one doesn't make the noise).

Also, when in DSG, the noise starts from when I put my foot down to go from 0-whatever mph and the noise lasts JUST until the DSG auto gear shifts from D1-D2 and then D2-D3. After hitting D3 and the car cruising above 30mph the noise goes off and it comes back ON when it goes below D2 to either slow down/or accelerate again.

[vc-10]

The injectors stop firing when the gearbox changes gear, allowing the revs to drop smoothly. So that's not surprising. I also can't hear the injectors at higher speeds, they get drowned out by other noises (wind, tyres).

Your friend has a 1.2, but which year? Unless it's a TSI it's not anything like the engine in your car. The TDI is also completely different, and they often have much more sound insulation, and the sound of the injectors can be drowned out by the noise of the rest of the engine.

[DamnRian]

The injectors stop firing when the gearbox changes gear, allowing the revs to drop smoothly. So that's not surprising. I also can't hear the injectors at higher speeds, they get drowned out by other noises (wind, tyres).

So it's a normal sound, like the VW tech told me?

Yep, higher speed the noise goes down regardless of the wind/tyre/external noises at speed above 30mph or so there's no noise until the speed drops below 25 and the gears keep shifting downwards and my foot is off the pedal. As soon as I put my foot on the pedal to give increase speed it comes back (even if the push on the pedal is like 2%;slightly increasing by a few mph)

Your friend has a 1.2, but which year? Unless it's a TSI it's not anything like the engine in your car. The TDI is also completely different, and they often have much more sound insulation, and the sound of the injectors can be drowned out by the noise of the rest of the engine.

His one is 1.2 TDI manual 2013-14. The other friend has a 1.6 TDI Auto 66 plate like my one.

[vc-10]

Your two friends have completely different cars from this point of view. Both diesels. The noise is coming from the engine, and different engines make different noises. The noises their cars' engines make is completely irrelevant.

The noise happens whenever the injector fires. As it's a direct injected petrol engine, the injection of fuel is at a very high pressure and very precisely timed and metered out. As such the injector itself makes quite a bit of noise, as it has to open and close incredibly quickly, and what you're hearing with each 'tick' is the actuator moving back and forth incredibly quickly. In a diesel, there is a similar situation, but the noise is almost always drowned out by the noise of the actual combustion, whereas in a modern direct injected petrol engine the noise isn't always drowned out. It's a completely normal sound for a direct injected engine, especially one in a cheap city car (in the great scheme of things) with comparatively little sound insulation. This is especially the case in an engine like the newer (6c onwards) 1.2 TSI as they are small displacement engines with a cam belt, not a chain, which are naturally very quiet engines.