Infotainment screen issue

[Paul237]

An update - my dealership replaced the screen under warranty - I just had to wait a couple of days for it to arrive.

Pretty good service.

[monkeyhanger]

The screen behaved itself yesterday, then this morning it is blank again until the 3rd time of pulling over and going through the ignition cycle again. Just noticed also - external temp doesn't show in infotainment screen when the digital cockpit is blank.

[vc-10]

I'd get a video of it to show the dealer. It's a major safety defect- you can't see the speedo! They're selling these cars in Scandinavia with much colder temperatures, so the temperature shouldn't make a difference. They test cars in the cold for exactly that reason.

[monkeyhanger]

I'd get a video of it to show the dealer. It's a major safety defect- you can't see the speedo! They're selling these cars in Scandinavia with much colder temperatures, so the temperature shouldn't make a difference. They test cars in the cold for exactly that reason.

It's 23 Celsius here today and it was blank first time of trying. Full ignition cycle 2 Mile's later (after a stop), and it's working again. I don't think temp has a part to play with my defect. The car is in for work May 1st, and it'll get the seatbelt recall done too.

[Steve_2019]

These blank screens sound like software issues to me.

Any one had any news from VW what they reckon is causing it