2016 Polo maintenance schedule request + Polo being left out of VW model select across multiple websites

[R826583]

I have been trying to find the VW maintainance schedule for my 2016 Polo but I haven’t had any luck. Does anyone has access to this?

I’ve also noticed a weird phenomenon where the Polo isn’t an option under VW when selecting the car model on many websites, even ones hosted by VW! Examples:
- https://maintenance.vw.com (Polo VIN search returns an invalid result)
- https://www.ecstuning.com
- https://parts.vw.com
Is there some common database these websites are using that doesn’t have the Polo in it? I can’t imagine why it wouldn’t exist across so many sites…

[2226]

They won't be on those websites because the Polo was never available in the USA.
For ECS Tuning I kind of look at the Jetta GLI 1.4tsi for engine stuff. Kinda the same engine.

[ciclo]

It is best to download the (updated) PDF from erWin. You must be registered in erWin.
You have to pay a fee for a download time in which you can download 'all' the PDFs you need for your vehicle (maintenance, repair manuals, wiring diagrams, etc.).

I don't know how the erWin website works for Australia, I know it is not the same for Europe, American continent, or Asia.

Related:
viewtopic.php?p=599819#p599819

[R826583]

I did manage to get into ERWIN and pay for an hour. It now gives me error 403 so I can’t search for anything… that’s £7 gone haha. When it was letting me in I couldn’t figure out how to download the PDF so I’ll have to try again later. Hopefully I can get it to work.

[RUM4MO]

I did manage to get into ERWIN and pay for an hour. It now gives me error 403 so I can’t search for anything… that’s £7 gone haha. When it was letting me in I couldn’t figure out how to download the PDF so I’ll have to try again later. Hopefully I can get it to work.

Yes, that was roughly the same thing that happened to me when I spent my first hour on/in erWin, I gave up for too many reasons, but now that I've bought copies of the official workshop manual from another source, I can now understand how these VW Group workshop manuals are laid out.

I used www.easymanuls.co.uk, that worked out okay for me and avoided the mysteries of navigating erWin, especially, as I remember, it seems that each of the individual VW Group marques were allowed to design their own marque areas in their own way, more than blinking annoying!!

I do understand that once you have "cracked" erWin, then as long as you use it regularly, it will become very easy to use - but most VW Group car owners just have the need to keep on going back into it, so probably need to relearn how to use it all over again.

[R826583]

I do not think I am going to have any luck with erWin I still have the error 403.

The website www.easymanuls.co.uk does not load for me. I suspect it is because I am in Australia. I guess I’ll have to look for other websites. I have found a few but they want around $50 USD for the manual. I guess I have no other options but to go with this. I have contacted VW erWin for a refund seeing as I paid for a service that would not load from their side.

[ciclo]

This is the link I use:
https://erwin.volkswagen.de/erwin/showSearchArticle.do

It is a '.de' but it is shown to me directly in my native language. I guess it would be the same for you depending on the location.


edit: I realized, and remembered, that you can set language preferences on the same page (bottom right).

[R826583]

I have been trying the ‘.de’ site but I get the attached error. I could try the US version of erWin but I’m not sure if this will have my Polo on the US database. I have tried to contact erWin about the error, but they are still getting back to me.