Kinda annoyed a little bit...

Huey · Post by **Huey** » Thu Jul 13, 2006 8:09 pm

As the title says really.... and this is why.

i ordered a front bumper for my car about a month and a bit ago now, And i was told on ordering the bumper it would take 3 weeks to arrive, thats fine by me,

Well 5 or 6 weeks have now past, so i thought i get in contact.... hmm, they have no recolection of my order, yet they took my money ( 216.50 )

My car is now sitting at the body shop, waiting for paint, without a bumper!

So im kinda wondering too, if anyone on here knows of ANYWHERE that i can get some really nice euro style bumpers, and all that stuff, money isnt really an issue, im just getting impatient....

mk4_bandit · Post by **mk4_bandit** » Thu Jul 13, 2006 8:39 pm

try www.rennsport.co.uk for the front bumper http://www.rennsport.co.uk/scripts/prod ... roduct=291 but for the rear bumper try ebay, hope that helps

large · Post by **large** » Thu Jul 13, 2006 8:42 pm

if they have taken your money and not delivered the goods get them to do a refund
kick up man i would

Huey · Post by **Huey** » Fri Jul 14, 2006 6:15 pm

yeh, im gonna try get my money back,

and that rennsport is cheaper too!

mc_iver_9n · Post by **mc_iver_9n** » Fri Jul 14, 2006 6:52 pm

yer mate i had a similar problem with my alloys. After 2 months and no delivery although they had still taken the money. got it back eventually n bought them from somewhere else and worked out cheaper with better tyres. Just hold on in there, by the sounds will be a good end result. and make sure you get your money back

Huey · Post by **Huey** » Tue Jul 18, 2006 11:10 am

Quick update,

the number i have, and keep ringing, no one answers, and the emails i get an auto reply from a computer,

is there any other way of getting my money back, or have i been had..

and and by the way, the website is..

www.racerheaven.co.uk

Dont use it!

warrmr · Post by **warrmr** » Tue Jul 18, 2006 12:07 pm

ive done a search and you can try and contact the parent company DTP LTD

Dowler Performance Technologies Ltd
Address - Unit 18b
Railway Enterprise Centre
Shelton New Road
Stoke-On-Trent
ST4 7SH
Telephone - 01782 202355

try once more to contact racehaven on there phone number on the website.
Tel 01782 202355
Fax 01782 202355

have a look on the invoice see if theres a tracking reference number and a telephone number different to the ones above.

have a read of this page.
https://www.racerheaven.co.uk/acatalog/info.html

if this is what you have already done then i have no more ideas on how to contact them. all i did was a whois search and found the other company then looked round there website. good luck man.

ModifiedMadness · Post by **ModifiedMadness** » Tue Jul 18, 2006 5:59 pm

If I was you, I'd inform Trading Standards just to let them know your situation and see what they advise.